Patient Scheduling Representat

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Western Colorado Pediatric Associates have an openings for Full-Time and Part-Time Patient Scheduling Representatives. This position is responsible for greeting patients on the phone and through electronic correspondence. They will meet patient needs regarding scheduling and updating patient information all while providing the best customer service possible. This position will require travel between Grand Junction and Fruita. The starting pay for this position is $14.50 an hour. PCP pays for 100% of the employees health insurance which is a monthly $737 benefit. This benefit equals to an additional $4.60 an hour. Duties include but are not limited to: Schedule appointments via phone or electronic correspondence. Schedule follow up appointments. Cancel and reschedule appointments. Manage electronic worklists. Manage templates for day to day edits and reschedules. Promote and assist patients in pre-visit / online scheduling use. Answer majority of incoming phone calls and make outbound phone calls, gathering information to route appropriately. Counsel new and existing patients on Patient Overview, Financial responsibility and payment expected at time of service. Create and maintain Patient records. Verify and update patient demographics and insurance as needed. Prepares form letter and/or calls patients to advise of appointment change. Prepare paperwork to mail to new patients and for physicals. Add new patient accounts. Work Team and individual Task bins and Portal messages. Clean up lists of patients seen infrequently. Fax documents and forms appropriately. Support Dismiss/ Admit positions as needed. This person must: Have computer skills Work well in a fast-paced setting Be organized Be detail oriented Have good people skills Be Multi-task oriented Be dependable We offer excellent benefits including Medical, Dental, Vision, Paid Time Off, 401K, Employee Assistance Program, competitive wages, friendly work environment and more. Applications available at www.pcpgj.com. Please send completed applications to Human Resources, P.O. Box 10700, Grand Junction, CO 81502. Applications must be received by 5 p.m. on Thursday, October 21, 2021. recblid lf43od89dvo9snqb3rcnpnakcspms2
Western Colorado Pediatric Associates have an openings for Full-Time and Part-Time Patient Scheduling Representatives. This position is responsible for greeting patients on the phone and through electronic correspondence. They will meet patient needs regarding scheduling and updating patient information all while providing the best customer service possible. This position will require travel between Grand Junction and Fruita. The starting pay for this position is $14.50 an hour. PCP pays for 100% of the employees health insurance which is a monthly $737 benefit. This benefit equals to an additional $4.60 an hour. Duties include but are not limited to: Schedule appointments via phone or electronic correspondence. Schedule follow up appointments. Cancel and reschedule appointments. Manage electronic worklists. Manage templates for day to day edits and reschedules. Promote and assist patients in pre-visit / online scheduling use. Answer majority of incoming phone calls and make outbound phone calls, gathering information to route appropriately. Counsel new and existing patients on Patient Overview, Financial responsibility and payment expected at time of service. Create and maintain Patient records. Verify and update patient demographics and insurance as needed. Prepares form letter and/or calls patients to advise of appointment change. Prepare paperwork to mail to new patients and for physicals. Add new patient accounts. Work Team and individual Task bins and Portal messages. Clean up lists of patients seen infrequently. Fax documents and forms appropriately. Support Dismiss/ Admit positions as needed. This person must: Have computer skills Work well in a fast-paced setting Be organized Be detail oriented Have good people skills Be Multi-task oriented Be dependable We offer excellent benefits including Medical, Dental, Vision, Paid Time Off, 401K, Employee Assistance Program, competitive wages, friendly work environment and more. Applications available at www.pcpgj.com. Please send completed applications to Human Resources, P.O. Box 10700, Grand Junction, CO 81502. Applications must be received by 5 p.m. on Thursday, October 21, 2021. recblid lf43od89dvo9snqb3rcnpnakcspms2
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