Sales and Service Manager
POSITION PURPOSE AND OBJECTIVES: The Sale and Service Manager is responsible for managing the day-to-day deposit operations of the banking center. This includes encouraging and cultivating a strong sales environment through modeling daily sales focused behaviors for the team. The Sales and Service Manager is expected to hold his/her team accountable to those activities that ensure an efficient, smooth, professional customer service and sales area. This position takes initiative creating a winning strategy along with the Business Development Manager to reach banking center goals for growth in deposits, loans, fee income and net checking accounts. MINIMUM QUALIFICATIONS: • High school diploma or equivalent required, some college preferred. • Minimum of 2 years of banking experience required. • Minimum of 2 year retail sales experience required. • Previous supervisory experience or successful completion of Republic Bank supervisory training required. • Basic computer skills required. • NMLS Registration may be required* • Proficiency in Microsoft Office products and internet applications. • English/Spanish speaking and reading ability preferred. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: • Ensure that the daily deposit operations run smoothly and that Republic's customer service standards are maintained. • Sell, open and maintain retail deposit and loan products to consumer and business clients by conducting outside calls to businesses, soliciting the existing client base and walk in clients, and by establishing referral networks. May pull a cash drawer as needed. • Efficiently operate in the consumer loan application system and be a joint person for consumer loan applications that include credit card applications, unsecured loans, auto loans and other consumer loans. • Assists in the development and delivery of the banking center goals and business strategies. • Directs staff career development through internal and external training programs. • Manage daily and monthly reports, including depository overdrafts and appropriately resolve pertinent problems. • Ensure compliance with all Bank policies and procedures as well as all applicable state and federal banking regulations. Perform
POSITION PURPOSE AND OBJECTIVES: The Sale and Service Manager is responsible for managing the day-to-day deposit operations of the banking center. This includes encouraging and cultivating a strong sales environment through modeling daily sales focused behaviors for the team. The Sales and Service Manager is expected to hold his/her team accountable to those activities that ensure an efficient, smooth, professional customer service and sales area. This position takes initiative creating a winning strategy along with the Business Development Manager to reach banking center goals for growth in deposits, loans, fee income and net checking accounts. MINIMUM QUALIFICATIONS: • High school diploma or equivalent required, some college preferred. • Minimum of 2 years of banking experience required. • Minimum of 2 year retail sales experience required. • Previous supervisory experience or successful completion of Republic Bank supervisory training required. • Basic computer skills required. • NMLS Registration may be required* • Proficiency in Microsoft Office products and internet applications. • English/Spanish speaking and reading ability preferred. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: • Ensure that the daily deposit operations run smoothly and that Republic's customer service standards are maintained. • Sell, open and maintain retail deposit and loan products to consumer and business clients by conducting outside calls to businesses, soliciting the existing client base and walk in clients, and by establishing referral networks. May pull a cash drawer as needed. • Efficiently operate in the consumer loan application system and be a joint person for consumer loan applications that include credit card applications, unsecured loans, auto loans and other consumer loans. • Assists in the development and delivery of the banking center goals and business strategies. • Directs staff career development through internal and external training programs. • Manage daily and monthly reports, including depository overdrafts and appropriately resolve pertinent problems. • Ensure compliance with all Bank policies and procedures as well as all applicable state and federal banking regulations. Perform