Customer Service Rep (CSR) en San Bernardino

Prospects Employment Services

We are looking for: Quality CSR (San Bernardino)

Skills and qualifications: Entry-level basic office skills, including:

• Customer support experience or experience as a client service representative famillar in a warehouse atmosphere.
• Experience in Excel, work with spreadsheets, delivery tickets, sales order and purchase orders.
• Strong phone contact handling skills and active listening.
• Communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Will train
• Bilingual a plus
• Experienced in SAP computer program a plus, however, they will train

Responsibilites:

• Manage time sensitive deadlines
• Detail oriented, organized
• Provide accurate, valid and complete information
• Handle customer complaints or any issues that come up, provide apprapriate solutions and alternatives within the time limits; follow up to ensure resolution
• Willing and able to work under pressure
• Quick learner, good communication skills
• Multi task as a floater in all departments. Quick leaner, experience in basic computer skills needed. Pay - $18/hr to start- payrate could be higher after the 90 day probation. 1st shift 7:00 am - 3:30 pm. Monday - Friday.
  **Resume required**
  Please contact: Susana Castro at: 951.560.6500