Patient Experience Specialist

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Patient Experience Specialist – Union Hospital Therapy, LLC – Terre Haute, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team! Monthly bonus potential! What will you be doing in this role? Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments Registering patients (check-in/out) and ensuring all information is complete and accurate Coordinating with the patient and/or referring physician to obtain referrals Documenting referrals as directed in appropriate logs Scheduling initial evaluations and follow up visits to yield optimal visits per treatment plan Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered Collecting all monies that are due prior to each visit Could include co-payments, deductibles, co-insurance, and payments on statements Answering incoming telephone calls in a consistent and professional manner, with attention to detail Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of t
Categoría: Empleos ›
Subcategoría: Oficina ›
Patient Experience Specialist – Union Hospital Therapy, LLC – Terre Haute, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team! Monthly bonus potential! What will you be doing in this role? Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments Registering patients (check-in/out) and ensuring all information is complete and accurate Coordinating with the patient and/or referring physician to obtain referrals Documenting referrals as directed in appropriate logs Scheduling initial evaluations and follow up visits to yield optimal visits per treatment plan Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered Collecting all monies that are due prior to each visit Could include co-payments, deductibles, co-insurance, and payments on statements Answering incoming telephone calls in a consistent and professional manner, with attention to detail Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of t
Categoría: Empleos ›
Subcategoría: Oficina ›
Contacte al anunciante