Virtual Contact Agent

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OnPath Federal Credit Union is looking for a Virtual Contact Agent At OnPath Federal Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted five years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation and Sick Time, and more Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our member's and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. PRIMARY FUNCTIONS: The primary role of the Virtual Contact Agent (VCA) is to provide engaging member service to our members virtually through the Interactive Teller Machine (ITM). This includes but is not limited to handling requests for balance information, transfers, deposits, loan payments, account research, product information, and member service on deposit and loan accounts. The VCA is constantly seeking out opportunities to expand our member's relationship with the Credit Union through member education as well as product and service solutions tailored to each member's needs. This role provides member service and suppor
OnPath Federal Credit Union is looking for a Virtual Contact Agent At OnPath Federal Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted five years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation and Sick Time, and more Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our member's and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. PRIMARY FUNCTIONS: The primary role of the Virtual Contact Agent (VCA) is to provide engaging member service to our members virtually through the Interactive Teller Machine (ITM). This includes but is not limited to handling requests for balance information, transfers, deposits, loan payments, account research, product information, and member service on deposit and loan accounts. The VCA is constantly seeking out opportunities to expand our member's relationship with the Credit Union through member education as well as product and service solutions tailored to each member's needs. This role provides member service and suppor
Contacte al anunciante