Patient Access Specialist

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Patient Access Specialist I (Fort Lee) The Patient Access Specialist I (Call Center) will support a major healthcare entity in NYC manage large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general information. Responsibilities: Acts as first point of contact for incoming customer inquiries Helps patients navigate the healthcare system by providing clear and understandable instructions Schedules appointment requests Performs insurance verification Collects pre-registration information to address outstanding Epic work queue accounts and performs outbound calls to perform Epic referral scheduling Promotes patient portal usage and connects to registration resources when applicable Ensure that patients understand the arrival and check-in process, pre-appointment instructions and patient safety precautions and other relevant information Qualifications: High School Diploma or the equivalent required. Patient scheduling and insurance verification experience in a medical background required. Minimum of 2 years of relevant experience including proficiency in medical terminology. Strong proficiency of Microsoft Office (Word & Excel) or similar software is required. Positive attitude, excellent customer service skills Minimum of 2 years of relevant experience including proficiency in medical terminology & Patient Scheduling Insurance Verification Proficient in Microsoft Office (Word & Excel) Excellent custom service Skills Send resumes by clicking APPLY At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws. recblid ybxtvd4a1mex0ftgizkokbep7u036r
Patient Access Specialist I (Fort Lee) The Patient Access Specialist I (Call Center) will support a major healthcare entity in NYC manage large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general information. Responsibilities: Acts as first point of contact for incoming customer inquiries Helps patients navigate the healthcare system by providing clear and understandable instructions Schedules appointment requests Performs insurance verification Collects pre-registration information to address outstanding Epic work queue accounts and performs outbound calls to perform Epic referral scheduling Promotes patient portal usage and connects to registration resources when applicable Ensure that patients understand the arrival and check-in process, pre-appointment instructions and patient safety precautions and other relevant information Qualifications: High School Diploma or the equivalent required. Patient scheduling and insurance verification experience in a medical background required. Minimum of 2 years of relevant experience including proficiency in medical terminology. Strong proficiency of Microsoft Office (Word & Excel) or similar software is required. Positive attitude, excellent customer service skills Minimum of 2 years of relevant experience including proficiency in medical terminology & Patient Scheduling Insurance Verification Proficient in Microsoft Office (Word & Excel) Excellent custom service Skills Send resumes by clicking APPLY At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws. recblid ybxtvd4a1mex0ftgizkokbep7u036r
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