Community Services Program Ass

Tableland Community Resources Program is seeking applicants for a Community Service Program Assistant / Receptionist . OVERALL PURPOSE Serve as the first point of contact who greets, welcomes, and provides valuable information to all of agency guests at the main office and provide specialized support to the community services programs in the delivery of services. ESSENTIAL FUNCTIONS Serve as the agency receptionist to include answering the telephone, assisting clients, distributing messages, etc. PERFORMANCE MEASURES: • Answer phone promptly and screen calls to ensure proper direction • Maintain knowledge of all departments, programs, and staff as well as other agencies to provide appropriate information and referrals upon request • Provide positive customer service by answering questions or contacting necessary person to secure answer and follow up as necessary to ensure the needs of the person making the request are met • Maintains cleanliness of reception and main kitchen area • Coordinate phone coverage during absences Administers finger printing services and serves as point of contact with the contracted company. PERFORMANCE MEASURES: • Serves as primary fingerprint technician and complete fingerprint screenings • Assist applicants with registration process when needed • Coordinate fingerprint service coverage during absences Support the Community Services Programs PERFORMANCE MEASURES: • Manage agency clothing and miscellaneous item donations • Transport, inventory, and distribute agency food donations • Run preliminary reports for approval • Assist with Local Housing Options Team ROOF activities • Assists with scheduling of VITA appointments • Provide clerical support Assist with the coordination of Local Housing Options Team ROOF activities. PERFORMANCE MEASURES: • Make phone calls on behalf of team as needed • Letters, meeting notices, and newsletters • Pick up donations • Attend meetings Serves as point of contact for Food Pantry's located throughout Somerset County. PERFORMANCE MEASURES: • Monitors spending of program funds and pounds of food served • Coordinates delivery of commodities • Prepares reports, plans a