CSR/Sales

Administrative Customer Service Agility Retail Moon is looking for a professional and friendly customer service agent. Duties: Assist Sales Manager and Sales Department with quote requests. Entering orders received by e-mail, phone, or fax. Process quotes. Follow-up with customers / Provide customer service with information regarding new products or quotes/ obtaining final approval. Freight Estimates Making changes to order, per customer requests Assist with all administrative duties; Filing, faxing, research, preparing meeting presentations and any other related request. Distributing paperwork to departments / re-prints Requirement: Previous customer service a must! Proficiency in Office Word and Excel Experience in sales environment Ability to take instructions and directions well Have a positive attitude Excellent organizational skills Be a team player Exceptional attention to detail Possess good verbal and written skills Our ERP system consist of global shop/ Acumatica