Customer Service Dispatcher

We are currently having jobs available in the city of Compton, CA

Customers Service Dispatcher

Monday-Friday

9:30AM-6:00PM

$20.00 D.O.E

Duties & Responsibilities:
Answer and route incoming phone calls professionally
Monitor and respond to email communications from freight brokers
Review Bills of Lading (BOLs) to extract pickup details
Schedule LTL pickups based on broker instructions and internal procedures
Respond to broker questions regarding pickup status and scheduling
Maintain accurate records of scheduled pickups and related documentation
Use Microsoft Office tools (Outlook, Excel, Word) for tracking and communication
Provide general administrative support to the LTL operations team as needed
Required Skills & Qualifications:
Proficiency in Microsoft Office, especially Outlook
Strong attention to detail and ability to read and interpret BOLs
Clear written and verbal communication skills
Ability to manage multiple email requests and deadlines
Organized, dependable, and able to work in a fast-paced environment
Preferred Qualifications (optional):
Previous experience in LTL, logistics, or transportation
Familiarity with freight terminology and broker communication
Experience with scheduling or dispatch coordination

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