E-Commerce Collectibles Associ

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GOODWILL INDUSTRIES OF THE COLUMBIA WILLAMETTE Job Description TITLE: E-Commerce Collectibles Associate IMMEDIATE SUPERVISOR: E-Commerce Supervisory Staff DEPARTMENT: Operations EEO#: 5 DIVISION: E-Commerce GENERAL SUMMARY: The E-Commerce Collectibles Associate process and sorts valuable collectible items. Associates perform various tasks to prepare items to be sold online and shipped to customers across the country. PRINCIPAL DUTIES & RESPONSIBILITIES: Essential Functions: Researches items, accurately portrays, weighs, measures, uses disclaimers and assigns shipping and handling charges appropriately. Meets or exceeds quality standards of work produced. Meet or exceed daily productivity goals through the efficient handling of product; processing items quickly and accurately. Follows safety procedures, uses Personal Protective Equipment (PPE) as needed and uses proper body mechanics when performing each task. Performs routine tasks according to established processes and ensures that each item is credited to the store that sent it. Must demonstrate willingness and ability to adhere to all GICW's policies and procedures, CARF standards, Kaizen guidelines, safety and security regulations. Fosters and demonstrates a positive team environment. Provides excellent customer service to all internal and external customers. Incidental Functions : Accurately represent items in photographs: views item and plans presentation, camera position, camera angle, lighting, and key shots to produce desired effect. Fully and accurately write all product descriptions and attributes (including damages). Sort incoming product for listing online in accordance with established guidelines. Accurately package and prepare orders for shipment in accordance with customer expectations. Perform miscellaneous duties, as assigned. QUALIFICATIONS: Specific: Must be 18 years of age or older. Intermediate computer skills with a functional knowledge of word processing and how to use e-mail and internet software. Must be able to work store operating hours. Must be able to read and write. Must be able to function independently in a work setting. General: Must maintain consistent, predictable and satisfactory attendance and punctuali
GOODWILL INDUSTRIES OF THE COLUMBIA WILLAMETTE Job Description TITLE: E-Commerce Collectibles Associate IMMEDIATE SUPERVISOR: E-Commerce Supervisory Staff DEPARTMENT: Operations EEO#: 5 DIVISION: E-Commerce GENERAL SUMMARY: The E-Commerce Collectibles Associate process and sorts valuable collectible items. Associates perform various tasks to prepare items to be sold online and shipped to customers across the country. PRINCIPAL DUTIES & RESPONSIBILITIES: Essential Functions: Researches items, accurately portrays, weighs, measures, uses disclaimers and assigns shipping and handling charges appropriately. Meets or exceeds quality standards of work produced. Meet or exceed daily productivity goals through the efficient handling of product; processing items quickly and accurately. Follows safety procedures, uses Personal Protective Equipment (PPE) as needed and uses proper body mechanics when performing each task. Performs routine tasks according to established processes and ensures that each item is credited to the store that sent it. Must demonstrate willingness and ability to adhere to all GICW's policies and procedures, CARF standards, Kaizen guidelines, safety and security regulations. Fosters and demonstrates a positive team environment. Provides excellent customer service to all internal and external customers. Incidental Functions : Accurately represent items in photographs: views item and plans presentation, camera position, camera angle, lighting, and key shots to produce desired effect. Fully and accurately write all product descriptions and attributes (including damages). Sort incoming product for listing online in accordance with established guidelines. Accurately package and prepare orders for shipment in accordance with customer expectations. Perform miscellaneous duties, as assigned. QUALIFICATIONS: Specific: Must be 18 years of age or older. Intermediate computer skills with a functional knowledge of word processing and how to use e-mail and internet software. Must be able to work store operating hours. Must be able to read and write. Must be able to function independently in a work setting. General: Must maintain consistent, predictable and satisfactory attendance and punctuali
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