Reservations & Office Manager

Contacte al anunciante
EMPLOYMENT CLASSIFICATION: Full-time, exempt SUPERVISOR: President JOB SCHEDULE: 40-60 hours per week as needed. Schedule is flexible based on the time of year and the demands of the operation. Spring and Summer schedule is more rigorous and will include 12-hour days and 60-hour weeks at times, particularly during spring startup. SALARY: Total eligible annual compensation $64,960 to $84,000 DOE (base salary plus performance-based bonus of 12%). JOB SUMMARY: The Reservations Manager is responsible for managing and leading all aspects of the reservations department for the Riverboat Discovery, Gold Dredge 8 and any associated subsidiaries or products within the Godspeed Inc organization. This includes overseeing a ticketing software program, close communication and coordination with tour companies and vendors, and confirming proper payment for all ticketed passengers. The Office Manager is responsible for leading all administration and operational duties to maintain a properly functioning office environment for all departments to work from. JOB QUALIFICATIONS: Knowledge: Previous history as in the hospitality and travel industry and strong understanding ticketing and booking, or equivalent experience. Safety Focus: Must be able to maintain a safe and comfortable environment for guests, employees, and the public. Leadership Skills: Must be able to evaluate, train, manage, counsel, and develop retail department team members. Customer-Service Focus: Must understand that customer service is a top priority and must conduct all actions with this in mind. Problem-Solving Skills: Must be flexible and able to produce appropriate solutions quickly, working across the organization at times. Must be able to find creative solutions to unique problems and employ a logical and organized thought process. DUTIES AND RESPONSIBILITIES: In consultation with or directed by the President. Know, understand, and practice the objectives of the department. Work with the President to solve problems. Recommend the establishment of procedures as necessary to meet the objectives of the department and evaluate their effectiveness. Develop and foster high morale, enthusiasm, and teamwork among st
Categoría: Empleos ›
Subcategoría: Oficina ›
EMPLOYMENT CLASSIFICATION: Full-time, exempt SUPERVISOR: President JOB SCHEDULE: 40-60 hours per week as needed. Schedule is flexible based on the time of year and the demands of the operation. Spring and Summer schedule is more rigorous and will include 12-hour days and 60-hour weeks at times, particularly during spring startup. SALARY: Total eligible annual compensation $64,960 to $84,000 DOE (base salary plus performance-based bonus of 12%). JOB SUMMARY: The Reservations Manager is responsible for managing and leading all aspects of the reservations department for the Riverboat Discovery, Gold Dredge 8 and any associated subsidiaries or products within the Godspeed Inc organization. This includes overseeing a ticketing software program, close communication and coordination with tour companies and vendors, and confirming proper payment for all ticketed passengers. The Office Manager is responsible for leading all administration and operational duties to maintain a properly functioning office environment for all departments to work from. JOB QUALIFICATIONS: Knowledge: Previous history as in the hospitality and travel industry and strong understanding ticketing and booking, or equivalent experience. Safety Focus: Must be able to maintain a safe and comfortable environment for guests, employees, and the public. Leadership Skills: Must be able to evaluate, train, manage, counsel, and develop retail department team members. Customer-Service Focus: Must understand that customer service is a top priority and must conduct all actions with this in mind. Problem-Solving Skills: Must be flexible and able to produce appropriate solutions quickly, working across the organization at times. Must be able to find creative solutions to unique problems and employ a logical and organized thought process. DUTIES AND RESPONSIBILITIES: In consultation with or directed by the President. Know, understand, and practice the objectives of the department. Work with the President to solve problems. Recommend the establishment of procedures as necessary to meet the objectives of the department and evaluate their effectiveness. Develop and foster high morale, enthusiasm, and teamwork among st
Categoría: Empleos ›
Subcategoría: Oficina ›
Contacte al anunciante