Client Success Manager, Partne

Req #26049 Monday, November 28, 2022 ReachLocal is looking for a Client Success Manager to develop and execute on digital marketing strategies for our companys clients. This role will formulate appropriate strategies and implementation plans and will be responsible for the ongoing management of the clients digital marketing plan. The Client Success Manager will advise our clients on how best to leverage current and emerging marketing solutions to meet their business needs. This role will possess strong expertise in existing and emerging business marketing solutions and will collaborate with our sales consultants to identify opportunities and effectively deliver on marketing solutions to best suit our clients business needs & maximize their return on investment (advertising expenses). Strong proficiency in customer relationship management, online search and display advertising techniques and ReachLocal proprietary technologies are required. This role will manage day to day campaign performance, assess digital campaign trends, facilitate client advertising performance discussions, and identify creative new advertising techniques to further our clients digital marketing needs. About Your Responsibilities: Build rapport with client representatives and marketing staffs through routine and scheduled interactions Develop & advise on marketing strategies by understanding client expectations, assessing feasibility, and identifying marketing and advertising opportunities for our clients Monitor, evaluate, and leverage standard processes to manage SEM/display campaign performance across ReachLocals publisher networks to determine improvement opportunities Troubleshoot performance issues using digital advertising best practices while creating new, innovative solutions to meet the changing needs of our clients Drive campaign ROI and leverage client relationships to assist the sales team in growing accounts Manage client expectations, communication and performance metrics Incorporate constantly evolving technologies and processes into the client solution delivery process Key Skills Ability