Teller

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Merchants Bank, Onalaska , has an opening for a full-time Teller. In this position, you will be responsible for providing excellent customer service, cross selling products and services, and processing all types of banking transactions. We are looking for someone who is friendly, outgoing, a quick learner, and team player. Customer service and cash handling experience required. Please apply online at www.merchantsbank.com/jobs or apply in person at Merchants Bank, Onalaska (3140 Market Place). Questions can be sent to [email protected] . Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Job Summary: This position is considered one of our most critical front-line customer contact positions, as our customers have direct contact with tellers for 85% of all their banking transactions. Tellers are responsible for all cash-related transactions, in addition to transactions involving paper documents. The position requires good basic, general knowledge of all banking operations. The successful Teller is one who excels in many areas. Detailed aspects of each area are as follows: Customer Service (Internal and External): Tellers play a vital role in providing service. For many customers, tellers are their primary contact with the bank. Customer Service is measured by the degree to which the teller provides excellent service to customers and maintains constructive relationships with co-workers to ensure a more positive working atmosphere. Acknowledges customers' presence promptly with a "come on in" feeling and aware of their surroundings and engaged in what is occurring Sets aside their other work when customers approach Exchanges a greeting, smiles, and calls the customer by name Listens carefully to the customers' requests, makes eye contact, clarifies facts and summarizes needs Demonstrates enthusiasm in handling customers' transactions Explains banking procedures to customers in understandable terms avoiding Bank jargon Assists customers in the completion of bank forms, tickets, etc. Politely refers customers to a Customer Service Representative when necessary Thanks the customer by name for their business and
Area: Madison ›
Categoría: Empleos ›
Subcategoría: Otros empleos ›
Merchants Bank, Onalaska , has an opening for a full-time Teller. In this position, you will be responsible for providing excellent customer service, cross selling products and services, and processing all types of banking transactions. We are looking for someone who is friendly, outgoing, a quick learner, and team player. Customer service and cash handling experience required. Please apply online at www.merchantsbank.com/jobs or apply in person at Merchants Bank, Onalaska (3140 Market Place). Questions can be sent to [email protected] . Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Job Summary: This position is considered one of our most critical front-line customer contact positions, as our customers have direct contact with tellers for 85% of all their banking transactions. Tellers are responsible for all cash-related transactions, in addition to transactions involving paper documents. The position requires good basic, general knowledge of all banking operations. The successful Teller is one who excels in many areas. Detailed aspects of each area are as follows: Customer Service (Internal and External): Tellers play a vital role in providing service. For many customers, tellers are their primary contact with the bank. Customer Service is measured by the degree to which the teller provides excellent service to customers and maintains constructive relationships with co-workers to ensure a more positive working atmosphere. Acknowledges customers' presence promptly with a "come on in" feeling and aware of their surroundings and engaged in what is occurring Sets aside their other work when customers approach Exchanges a greeting, smiles, and calls the customer by name Listens carefully to the customers' requests, makes eye contact, clarifies facts and summarizes needs Demonstrates enthusiasm in handling customers' transactions Explains banking procedures to customers in understandable terms avoiding Bank jargon Assists customers in the completion of bank forms, tickets, etc. Politely refers customers to a Customer Service Representative when necessary Thanks the customer by name for their business and
Area: Madison ›
Categoría: Empleos ›
Subcategoría: Otros empleos ›
Contacte al anunciante