Front Desk & Client Experience Specialist

About O2 Box -
O2 Box is a premier provider of innovative hyperbaric wellness solutions, serving families, athletes, and
high-performance individuals. We pride ourselves on creating a warm, family-friendly, and highly
welcoming environment across all our facilities. We are seeking an energetic, articulate, and dedicated
professional to join our team in New York.

• 
  Key Responsibilities -
  -Maintain a warm, engaging, and family-friendly environment for all incoming clients and guests.
  -Manage front-desk scheduling, check-ins, client intake, and phone inquiries seamlessly.
  -Drive sales conversion and client retention through proactive engagement and product expertise.
  -Maintain operational flexibility to support dynamic scheduling needs, including weekends or rotating shifts.
  -Oversee front-office inventory, appointment management, and facility aesthetics.

• 
  Qualifications & Requirements -
  -Athletic Background: Strong personal or competitive background in structured athletics (collegiate /
  competitive athletic experience strongly preferred).
  -2+ years of experience in front-desk administration, high-end hospitality, or client relations.
  -Warm, welcoming, and family-oriented interpersonal communication style.
  -High degree of scheduling flexibility to accommodate operational requirements.

Compliance Notice: This position description has been drafted in compliance with Equal Employment Opportunity regulations, Federal Law (Title VII), and the NYC Human Rights Law.