Office Assistant/Data Entry - Assistente de Oficina y porcesadora de Datos

Position Summary We are seeking a dependable, organized, and detail-oriented Order Entry & Front Office Clerk to support our daily office and order-processing operations. This position is responsible for accurately entering customer orders, communicating with customers and sales representatives, maintaining records, answering incoming calls, and assisting with general front-office duties. The ideal candidate is comfortable working in a fast-paced distribution environment, has strong attention to detail, and can manage multiple tasks while maintaining accuracy and good customer service. Primary Responsibilities • Receive and accurately enter customer orders into the company's order-entry/ERP system. • Review orders for correct item numbers, quantities, pricing, customer information, and delivery details. • Communicate with customers and sales representatives regarding orders, product availability, substitutions, corrections, and other order-related questions. • Process order changes, additions, and cancellations as needed. • Review completed orders for accuracy before releasing them for warehouse processing. • Answer and route incoming telephone calls in a professional manner. • Assist customers, vendors, sales representatives, drivers, and other visitors as needed. • Maintain customer records and update account information when necessary. • File, scan, copy, email, and organize invoices, orders, and other business documents. • Assist with printing invoices, pick tickets, reports, and other documents required for daily operations. • Communicate with warehouse and delivery personnel regarding order or delivery discrepancies. • Research and help resolve basic order discrepancies, shortages, incorrect items, and pricing questions. • Perform general data entry and clerical duties. • Maintain an organized and professional front-office work area. • Assist management and other office personnel with administrative tasks as assigned.

Preferred Skills • Experience working for a distributor, wholesaler, grocery supplier, or similar business. • Previous experience entering sales orders and processing invoices. • Familiarity with inventory and warehouse operations. • Bilingual English/Spanish is a plus. • Experience with Sage 300 is a plus.