Description
We are seeking a dedicated and motivated Customer Service Representative to join our team where you will play a vital role in ensuring customer satisfaction and resolving issues through effective communication. Our ideal candidate has strong problem-solving skills and the ability to manage multiple tasks efficiently in a fast-paced environment. If you are passionate about helping customers and have experience in the marketing industry, we encourage you to apply.
Responsibilities
Provide exceptional customer service via phone, email, and social media platforms.
Resolve customer inquiries and complaints promptly and professionally.
Utilize CRM software to track and manage customer interactions and feedback.
Assist in troubleshooting technical issues and provide appropriate solutions.
Maintain knowledge of our products and services to effectively address customer needs.
Collaborate with other departments to improve customer service processes and outcomes.
Manage multiple accounts and tasks while maintaining high attention to detail.
Support sales efforts by identifying opportunities and promoting products effectively.
Benefits
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans.
