ServiceNow IT Engineer

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Position title: ServiceNow IT Engineer Position #: 126740 The ServiceNow Engineer serves as a technical resource in the configuration, development, support, and maintenance of the ServiceNow implementation. The position supports all implemented modules including Incident Management, Problem Management, Change Management, Service Catalog, Customer Portals, Knowledge Management, CMDB , Asset Management, and Appointments. Primary responsibilities for this position: Ensure overall ServiceNow availability via good design/best practices, thorough testing, and responsiveness in root cause analysis. Demonstrate platform capabilities to show what is possible/recommended and rapidly prototype new solutions. Implementation of forms, workflows, integrations, configuration, customization, orchestration, access controls, etc. Reliably estimate work effort for self/team to enable prioritization. Minimum qualifications Education Bachelor's Degree, preferably in computer science or related field required. Experience A minimum of 3 years of experience with ServiceNow ServiceNow platform experience including: ITSM , Asset Management, Change Management, scripting (client/server), data model/tables, forms, record-producers, security/access (Glide), workflows, events, email, reports, Portals, mobile Excellent written and verbal communication skills, paired with ability to express complex technical concepts effectively. Preferences ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Specialist (CAS) ITIL Foundations Certification (v4 or higher) Experience with Java Additional information: t his position does not provide sponsorship for Visas. Physical demands: sedentary work. Employee will need to be able to sit for long periods of time to work on a computer, as well as travel occasionally to meet with clients and customers on and off campus. Best consideration date: 11/01/2021 or open until filled Please apply at: https://ejobs.umd.edu/postings/88452 Vaccine protocol: t he University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top
Position title: ServiceNow IT Engineer Position #: 126740 The ServiceNow Engineer serves as a technical resource in the configuration, development, support, and maintenance of the ServiceNow implementation. The position supports all implemented modules including Incident Management, Problem Management, Change Management, Service Catalog, Customer Portals, Knowledge Management, CMDB , Asset Management, and Appointments. Primary responsibilities for this position: Ensure overall ServiceNow availability via good design/best practices, thorough testing, and responsiveness in root cause analysis. Demonstrate platform capabilities to show what is possible/recommended and rapidly prototype new solutions. Implementation of forms, workflows, integrations, configuration, customization, orchestration, access controls, etc. Reliably estimate work effort for self/team to enable prioritization. Minimum qualifications Education Bachelor's Degree, preferably in computer science or related field required. Experience A minimum of 3 years of experience with ServiceNow ServiceNow platform experience including: ITSM , Asset Management, Change Management, scripting (client/server), data model/tables, forms, record-producers, security/access (Glide), workflows, events, email, reports, Portals, mobile Excellent written and verbal communication skills, paired with ability to express complex technical concepts effectively. Preferences ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Specialist (CAS) ITIL Foundations Certification (v4 or higher) Experience with Java Additional information: t his position does not provide sponsorship for Visas. Physical demands: sedentary work. Employee will need to be able to sit for long periods of time to work on a computer, as well as travel occasionally to meet with clients and customers on and off campus. Best consideration date: 11/01/2021 or open until filled Please apply at: https://ejobs.umd.edu/postings/88452 Vaccine protocol: t he University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top
Contacte al anunciante