Experience the Art of Hospitality: Join Our Team at The Westbridge Hotel Stratford London"
About Us:
The Westbridge Hotel Stratford London is a modern and stylish hotel located in the heart of Stratford, offering easy access to London's vibrant attractions and business districts. We're passionate about delivering exceptional hospitality and creating memorable experiences for our guests. Join our dynamic team and be part of our journey to excellence!
Job Description:
As a Guest relation officer you are expected to maintain open lines of communication between staff and guests and providing courteous, professional, efficient and flexible service in order to maximise staff and guest satisfaction.
You are to plan and coordinate the provision of friendly, efficient services to guests Schedule activities for guests, Plan and coordinate all promotional activities targeting clients, Trace relevant statistics about clientele, Coordinate and supervise all activities for guests, Assist with check-ins / check-outs of clients, Greet Guests upon arrival, Assist guests with airline bookings and reconfirmation’s, Assist all departments in being receptive to the needs of guests, Assist staff with language and culture, Attend recreation activities when necessary Plan and conduct group and function rundown meetings, Assist in any other duties when required by the Front Office Manager. Assist with translations (information: guest directory; menus etc.) as required, Provide feedback from Guests to Front Office Manager for action.
Benefits:
Competitive salary(GBP 2300-2500) and benefits package Opportunities for career growth and development
Comprehensive training and support
Collaborative and dynamic work environment
Free meals and accommodation options available
How to Apply:
If you're passionate about delivering exceptional hospitality and want to join a dynamic team, please submit your application, including your resume and a cover letter as an open application to be considered for current openings, to [email protected]. We look forward to welcoming you to our team!
Best regards,
Alla David
Hotel General Manager
The Westbridge Hotel Stratford
London, United Kingdom
