CSR (Senior Level) en La Palma

CSR (Senior Level) image 1
Contacte al anunciante
(626) 427-9007
Contacte al anunciante

Customer Service Representative ( Senior Level )

Responsibilities:

  • Management of order processing and reporting in ERP system
  • Knowledge of production purchase orders, sales purchase orders, EDI, inventory, Invoicing and industry key dates to meet deadlines.
  • Must be pro-active with identifying order fulfillment and discrepancies within documentation and overall processes.
  • must troubleshoot, correct packing issues and generate UCC-128 labels as needed.
  • Must maintain proper communication channels between internal teams ( Merchant, managers, overseas affiliates, quality control, sales and warehouse personnels)

Requirements:

  • Minimum 5 years experience of customer service in the apparel industry
  • MUST have order entry / management and reporting experience
  • MUST have some level of logistics background and understanding of warehouse operational functions
  • MUST have EDI knowledge
  • MUST be able to multi-task and prioritize workload
  • Excellent team player with ability to wear different hats and help as needed
  • strong follow up and organizational skills
  • Strong written and verbal communication skills
  • Understanding of apparel wholesale industry, working with an apparel related ERP system
  • Proficient with Microsoft office products
  • Experience with Walmart, JC Penney, TJ Maxx, Marshalls, Torrid or Belk is preferred.

Shift: 1st

Schedule: Monday - Friday

Work Location: La Palma

Pay: 50k - 70k ( based on Experience )

Apply at our office (in person only)

15705 E Arrow Highway

Suite 7

Irwindale, CA 91706

Phone: 626-427-9007

Bring 2 forms of ID

Hours off application:

9:00am - 11:00am

1:00pm - 3:00pm

Categoría: Empleos ›
Subcategoría: Oficina ›

Customer Service Representative ( Senior Level )

Responsibilities:

  • Management of order processing and reporting in ERP system
  • Knowledge of production purchase orders, sales purchase orders, EDI, inventory, Invoicing and industry key dates to meet deadlines.
  • Must be pro-active with identifying order fulfillment and discrepancies within documentation and overall processes.
  • must troubleshoot, correct packing issues and generate UCC-128 labels as needed.
  • Must maintain proper communication channels between internal teams ( Merchant, managers, overseas affiliates, quality control, sales and warehouse personnels)

Requirements:

  • Minimum 5 years experience of customer service in the apparel industry
  • MUST have order entry / management and reporting experience
  • MUST have some level of logistics background and understanding of warehouse operational functions
  • MUST have EDI knowledge
  • MUST be able to multi-task and prioritize workload
  • Excellent team player with ability to wear different hats and help as needed
  • strong follow up and organizational skills
  • Strong written and verbal communication skills
  • Understanding of apparel wholesale industry, working with an apparel related ERP system
  • Proficient with Microsoft office products
  • Experience with Walmart, JC Penney, TJ Maxx, Marshalls, Torrid or Belk is preferred.

Shift: 1st

Schedule: Monday - Friday

Work Location: La Palma

Pay: 50k - 70k ( based on Experience )

Apply at our office (in person only)

15705 E Arrow Highway

Suite 7

Irwindale, CA 91706

Phone: 626-427-9007

Bring 2 forms of ID

Hours off application:

9:00am - 11:00am

1:00pm - 3:00pm

Categoría: Empleos ›
Subcategoría: Oficina ›
Contacte al anunciante