Customer Service Representative
Location: Commerce, CA
Shift: 7:00 AM – 4:30 PM (full-time)
Pay Rate: $ 20
About Us
We’re a leading provider of custom flavors and fragrances for the food and beverage industry, born from a father-and-son dream over 35 years ago. Our focus is on enhancing consumer products with innovative, trend-aligned solutions. We pride ourselves on strong client relationships and delivering creative, personalized service that meets exacting needs.
Position Overview
As a Customer Service Representative, you’ll be at the heart of client interaction and internal coordination. Your work supports the formulation process by ensuring seamless communication and documentation.
Key Responsibilities
Handle email correspondence with customers and internal teams
Perform accurate data entry and maintain product documentation
Assist in sample preparation and coordination
Edit and proof documents for clarity and completeness
Provide support for onboarding new team members as needed
Maintain organized records and follow internal workflows
Qualifications
Strong oral and written communication skills (Spanish fluency is a plus)
Proficient in data entry, Excel, and office software
Excellent problem-solving, organizational, and attention to detail
Capable of handling sample prep and documentation tasks
Customer-focused, with a proactive approach to service quality
Why Join Us
Join a creative and client-centric team
Work regular day-shift hours with a supportive environment
Make an immediate impact in a growing, innovation-driven company
